Payment Option

Payment Options

VIBRANTFER is committed to providing a checkout process that is straightforward, protected, and convenient. Available payment methods will be displayed during checkout, and all orders are charged in United States Dollars (USD) unless otherwise stated.

PayPal Payments

Customers who select PayPal will be transferred to PayPal’s secure checkout environment to complete payment.

Depending on PayPal availability in your region, you may be able to pay by:

  • Signing in to an existing PayPal account

  • Using an eligible debit or credit card through PayPal

  • Completing checkout without opening a PayPal account, when guest payment is offered

Payment information entered on PayPal’s platform is handled directly by PayPal and is not stored by VIBRANTFER.

After payment is successfully authorized, you will be returned to our website and receive an order confirmation.

Credit and Debit Cards

VIBRANTFER accepts eligible major credit and debit cards shown on the checkout page.

Card availability may vary depending on the customer’s location, card issuer, and payment provider.

When paying by card:

  • Payment details are submitted through a secure payment processor

  • VIBRANTFER does not directly store your full card number or security code

  • Your bank may request additional identity verification

  • The billing information entered must match the information held by your card issuer

A payment may be declined when the billing address is incorrect, funds are unavailable, the card has expired, or the issuing bank blocks the transaction.

For declined payments or authorization questions, please contact your bank or card provider before attempting the payment again.

Payment Authorization

Submitting an order does not always mean payment has been fully approved.

Your payment provider may temporarily authorize the transaction while the order is being reviewed. Once the payment is accepted, you will receive confirmation at the email address provided during checkout.

In some cases, a temporary pending charge may appear even when an order is unsuccessful. These authorizations are normally removed automatically by the bank according to its own processing schedule.

VIBRANTFER cannot control how quickly a bank releases a pending authorization.

Secure Checkout

Protecting customer information is an important part of our checkout process.

Payments are processed using secure checkout technology and encrypted connections designed to protect sensitive information while it is transmitted.

To help keep your payment information safe, we recommend:

  • Using a private and trusted internet connection

  • Confirming that your billing information is accurate

  • Avoiding sharing card or account details by email

  • Contacting us immediately if you notice an unfamiliar order

VIBRANTFER will never ask you to send your full card number, card security code, or online banking password by email.

Currency and Conversion Charges

All prices on our website are displayed and processed in USD, unless another currency is clearly shown during checkout.

Customers using a card issued in another currency may be charged:

  • Currency conversion fees

  • Foreign transaction fees

  • International processing charges

These charges are determined by the customer’s bank or payment provider and are separate from the order total collected by VIBRANTFER.

Taxes and Additional Charges

Applicable sales tax, shipping fees, and other required charges will be shown during checkout before the order is submitted.

For international orders, customs duties, import taxes, or local handling charges may be collected separately by the destination country. These charges are not considered payment-processing fees.

Payment Issues

If you are unable to complete checkout, please check that:

  • Your card information has been entered correctly

  • Your billing address matches your bank records

  • Your card has sufficient available funds

  • Online or international transactions are enabled

  • Your payment provider is not experiencing a temporary interruption

You may also try another payment method displayed at checkout.

Contact Us

For questions about an order payment, duplicate charge, or checkout issue, contact our customer support team.

Mattress Firm Flushing The Place at Main
36-49 Main St
Flushing, NY 11354
United States

Phone: +1 (718) 359-5909
Email: service@vibrantfer.com

When contacting us, please include your order number and the email address used during checkout. For security reasons, do not send complete card or banking information.

Thank you for shopping with VIBRANTFER.